Last Updated: March 6, 2025

Welcome to Custom A/C and Heating, LLC ("we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, services, and any communications, including SMS/text messaging campaigns, provided by Custom A/C and Heating, LLC. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using our website or opting into any of our services, including SMS messaging, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy https://customacandheat.com/privacy. We may update these Terms from time to time, and the updated version will be effective upon posting to our website.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into agreements to use our services. By using our services, you represent that you meet these requirements.

3. SMS Messaging Services

Custom A/C and Heating, LLC may offer SMS/text messaging services as part of our campaigns. By opting into these services, you agree to the following:

Consent: You provide express written consent to receive SMS messages from Custom A/C and Heating, LLC, which may include promotional, informational, or transactional content.

Opt-Out: You may opt out of receiving SMS messages at any time by replying "STOP" to any message or contacting us at [email protected] or (337) 509-0144.

Message Frequency: Message frequency may vary depending on the campaign.

Costs: Standard message and data rates may apply as per your mobile carrier’s plan. Custom A/C and Heating, LLC is not responsible for any charges incurred.

Supported Carriers: Availability may depend on your carrier; we are not liable for delays or undelivered messages due to carrier issues.

4. User Responsibilities

You agree to provide accurate and current information when interacting with our services, including phone numbers for SMS campaigns.

You will not use our services for any unlawful, harassing, or fraudulent purposes.

You will not attempt to interfere with or disrupt our website or services.

5. Intellectual Property

All content on our website and services, including text, graphics, logos, and software, is the property of Custom A/C and Heating, LLC or its licensors and is protected by copyright, trademark, and other laws. You may not reproduce, distribute, or create derivative works without our prior written consent.

6. Disclaimer of Warranties

Our services are provided "as is" and "as available." We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that our services will be uninterrupted, error-free, or secure.

7. Limitation of Liability

To the fullest extent permitted by law, Custom A/C and Heating, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim will not exceed $100.

8. Indemnification

You agree to indemnify and hold Custom A/C and Heating, LLC , its affiliates, officers, and employees harmless from any claims, losses, or damages, including reasonable attorneys’ fees, arising from your use of our services or violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Louisiana, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Louisiana.

10. Termination

We reserve the right to suspend or terminate your access to our services at our sole discretion, with or without notice, for any reason, including violation of these Terms.

11. Contact Us

If you have questions about these Terms or our services, please contact us at:

Custom A/C and Heating, LLC

2100 LA-111, Leesville, LA 71446

[email protected]

(337) 509-0144