Effective Date: January 1, 2025

SMS Disclaimer:

SMS messages are sent by Custom A/C and Heating, LLC.

Custom A/C and Heating, LLC is a home service company. By opting into messaging from Custom A/C and Heating, LLC regarding account issues, outages, and new offers, you understand that our message frequency may vary, you may reach out to [email protected] with any questions, message and data rates may apply, and can reply “STOP” to opt out from messaging from Custom A/C and Heating, LLC.

Introduction:

Custom A/C and Heating, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website and use our services. Please read this Privacy Policy carefully.

1. Information We Collect

Personal Information: We collect personally identifiable information, such as your name, email address, phone number, and payment details, when you register on our site, place an order, or subscribe to our newsletter.

Usage Data: We automatically collect information about your visit to our website, including your IP address, browser type, access times, and pages viewed.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track the activity on our website and hold certain information.

2. Use of Your Information

We use the information we collect for various purposes, including:

-Providing, operating, and maintaining our website and services;

-Improving, personalizing, and expanding our website and services;

- Processing transactions and managing your orders;

-Communicating with you, including responding to inquiries, providing customer support, and sending updates.

3. Disclosure of Your Information:

We may share your information with:

-Service Providers: Third-party vendors who provide services on our behalf (such as payment processors, data analysis, email delivery, and hosting services;

Note: we do not share data with third parties for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Text messaging opt-in data is not being shared with third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

Access and review the personal information we have collected. Request corrections or updates to your information. Opt-out of further communications by replying “STOP” to our text messages.

6. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Custom A/C and Heating, LLC

2100 LA-111, Leesville, LA 71446

[email protected]

(337) 509-0144